Author Topic: Problem with e-mail notification (Read 1278 times)

Shewolf · « **on:** October 11, 2020, 09:13:28 am »

After having been away from E for a while I decided to turn on my - Receive Forum Newsletters and important notifications by e-mail -
I wish I hadn't, because now I am not receiving any e-mail at all.

Not when I get a PM, or when there's a reply to one of my subscribed topics.
I tried to 'undo' what I did and ran a couple of tests by having someone PM me, but it isn't working.
I would love some help with this.

Britwitch · « **Reply #1 on:** October 11, 2020, 09:56:29 am »

Have you said that you want to receive information about new posts etc.? That could be the problem, it's only waiting for 'official' stuff to send to you.

Shewolf · « **Reply #2 on:** October 11, 2020, 10:21:53 am »

My settings are:

Receive forum newsletters, announcements and important notifications by email. ☒
Turn notification on when you post or reply to a topic.☐
When sending notification of a reply to a topic, send the post in the email (but please don't reply to these emails.) ☐

For topics and boards I've requested notification on, notify me: Instantly
For topics and boards I've requested notification on, notify me of: Only Replies

Below those settings are a bunch of topics I should get an e-mail about when there has been a reply posted, but that, together with no e-mail about a PM, did not happen.
I have saved the settings, I have unticked the first box and changed them back to how they were, I have done it all.

Edit
My PM settings (which I did not touch or alter in any way) are as follows:

Notify by email every time you receive a personal message: Always

Vekseid · « **Reply #3 on:** October 11, 2020, 08:35:28 pm »

Your mail host is bouncing our mails to you.

Code: [Select]

 said: 550 5.0.0 Mail rejected. (in reply to end of DATA command)

You will have to take it up with them and tell them you want mail from us.

Shewolf · « **Reply #4 on:** October 12, 2020, 05:52:25 am »

Quote from: Vekseid on October 11, 2020, 08:35:28 pm

Your mail host is bouncing our mails to you.

Code: [Select]
said: 550 5.0.0 Mail rejected. (in reply to end of DATA command)
You will have to take it up with them and tell them you want mail from us.

Alright, I directly logged into the mail account with my host and put the e-mail "webmaster@elliquiy.com" on the 'alway trust' list, as that was not in place.
That should stop them from bouncing, right?

Edit:

Also contacted the service/abuse desk of my provider.
Still waiting on an answer from them.

Shewolf · « **Reply #5 on:** October 14, 2020, 09:14:56 am »

Alright, I got news back from my provider and they have adjusted the spamfilter and told me that mail should be able to go through without being bounced.

Vekseid · « **Reply #6 on:** October 14, 2020, 02:47:37 pm »

Woo : )

Shewolf · « **Reply #7 on:** October 14, 2020, 03:40:59 pm »

*Just got E mail*
Thank you

Geraint · « **Reply #8 on:** December 20, 2020, 01:02:36 am »

I stopped getting post notifications via Hotmail at about 8:45 EST and Hotmail is functioning normally for me otherwise. Is there a problem with the mail server?

Vekseid · « **Reply #9 on:** December 20, 2020, 01:51:56 am »

Ugh, thank you. I'm not sure what's wrong yet but I see it.

New version pangs.

Geraint · « **Reply #10 on:** December 20, 2020, 01:54:10 am »

Quote from: Vekseid on December 20, 2020, 01:51:56 am

Ugh, thank you. I'm not sure what's wrong yet but I see it.

New version pangs.

Just got the missing notifications. Thanks Veks

Vekseid · « **Reply #11 on:** December 20, 2020, 02:00:49 am »

Apparently we've been hovering at the rate limit I set *seven years ago* and this was just enough to push it over the edge.

Well then.

Beguile's Mistress · « **Reply #12 on:** December 20, 2020, 03:34:35 pm »

I think the notifications are acting up again. PM notifications are delayed as well.

Vekseid · « **Reply #13 on:** December 20, 2020, 03:59:03 pm »

Yeah I'm fighting with DKIM (insert longass rant here).

A 'feature' got added that, even though I never use it, breaks hard, and the software goes along with it.

So I'm hunting for an alternative. Messages are going through unsigned now, but they may go to spam.

Beguile's Mistress · « **Reply #14 on:** December 20, 2020, 04:01:17 pm »

Wasn't sure what is happening but I was waiting for a PM around 4:00 and it showed in the Inbox but not notifications. We've been chatting back and forth and 2-3 notifications came through together in one email.

Sorry for being pushy.

Vekseid · « **Reply #15 on:** December 20, 2020, 04:31:41 pm »

It's fine, better to get a few extra messages when I know than to not get any messages when I don't. : )

Vekseid · « **Reply #16 on:** December 20, 2020, 11:40:01 pm »

Going to be trying something a bit risky again. Please let me know if you get delayed mail again.

Beguile's Mistress · « **Reply #17 on:** December 31, 2020, 01:05:25 pm »

It looks like notifications might be acting up again. The last one I received came in around 9:30 this morning.

Gadifriald · « **Reply #18 on:** December 31, 2020, 01:14:27 pm »

I'm not receiving PM notification e-mails today, so looks like you're right, BeMi!

Geraint · « **Reply #19 on:** December 31, 2020, 02:10:53 pm »

No PM nor post notifications for me since 8:55 AM

Geraint · « **Reply #20 on:** December 31, 2020, 02:58:07 pm »

Quote from: Geraint on December 31, 2020, 02:10:53 pm

No PM nor post notifications for me since 8:55 AM

My missing notifications just arrived.

edit: Six of them, all at once

Vekseid · « **Reply #21 on:** December 31, 2020, 03:11:51 pm »

Apparently my mailserver did a hard reset this morning and Postfix failed. *sets up new watchdog*

Thank you for letting me know everyone.