Registration Issues / Questions

Started by Caius, July 12, 2022, 01:22:56 AM

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Caius

Hello there! Recently I have invited a friend to join Elliquiy, but it seems like he has been having issues in registration.

According to what he has reported, he received an e-mail stating that his registration request needed to be reviewed and approved. However, I didn't receive the same e-mail upon registration - I could directly enter the website and open my Introduction topic without issues.

When I asked him for more information, it looks like he used a temporary mail address to open his account, and that might be the reason for the issue. I told him that he'll likely need to use an actual e-mail to open his account in the website.

If someone has further information about the matter that I can relay to him, that would be much appreciated!

Timeless

Hello!

It seems him using a temporary e-mail address could be an issue. But also, we do recommend using an actual e-mail address rather than a temporary one, as using temporary ones could lead to issues down the lines. Do tell him that he should try using a more permanent e-mail address, but if he has any further issues, just keep us updated and we'll help out however we can.

Vekseid

That is the forum's way of saying 'we think you are a spammer' and it is right so often we can't exactly turn it off. It blocks thousands of registration attempts each day.

Caius

Thank you all for the answers! I have notified my friend about the issues regarding temporary e-mails and he has already joined the website with his standard e-mail account.