Okay, I'll start from the beginning. Last night before I went to bed I started an adware scan because my system was running slow. I guess it found some malware. My boyfriend was still up, so he removed it for me, but then everything went haywire. It wasn't reading the processor right, and it wasn't detecting the ethernet card (internet connection).
He wiped everything and reinstalled windows. It still will not read the onboard ethernet connection (it's a Dell), and he can't install/update any drivers for it because of said lack of connection.