I noticed that some people said that in some places the minimum wage for serves is around $3/hr. Where I live (Which is somewhere in America), it's been raised to $4.29/hr. If you think about it, that is literally nothing. Can you imagine working all day, working your butt off and end up only making only $30? That's a bit on the extreme side and would happen if the person didn't get any tip whatsoever. It's not like all the people in the service industry choose to be in that industry. The fact that the potential for tip is there because it allows people to make more than the average person who works only on the state minimum wage outside of the service industry.
I have been working in the service industry for the past couple of years and let me tell you, it's not fun. I've dealt with all sorts of people during this time and it can get a bit frustrating. It's not our fault that the government decides to have the minimum wage for servers to be a certain amount and then expect us to receive a certain percentage of tip. But many of us do try to work hard for that tip. Even when I provide the best service I can to earn the tip. But when I do work hard and then receive nothing to only 10% for my efforts, it can get extremely frustrating. The job is how I make a living, is it really my fault that I only get paid a certain amount of money hourly? Sure, people could form unions, form strikes, but what good would that do in the long run? During that period, people wouldn't be working, only making it harder on themselves. And on the other hand, someone also mentioned that at the expense of raising the wages for people in the service industry, menu items will be raised in order to make up for the labor costs of the company.
It's a business and those people will do whatever they can to assure that they can get the most profits. So even if you feel like the tipping system is ridiculous and you feel like you have no obligation to tip the person who just provided the service to you, just think of the fact that they are trying to make a living and that you very well could have been in the same position that they are in. When it comes to earning money, serving is one of the jobs that would earn you more money that being a retail associate or working part-time at a gas station.
This is just my take on it, coming from personal experience. I don't expect everybody to agree with me, just that they take it into consideration. I don't want to start an argument or anything like that, either. This is just my take and nobody is obligated to see things the way that I do.