What gothicfires said. You can't be notified anymore without expressed proof of permission. If the SO doesn't have the papers to prove it, we can't tell you jack snap. In some cases we cant even give the room number.
On the flip side, at the facility I worked at when I lived in the Chicago area we had a patient Code out. The nurse, a nice Indian lady, preformed CPR on her with another member of staff . The woman was brought back after only a handful of compressions. she had the same standard of living as pro-episode. However, the family had recently changed the residents status to No Code DRN. Which means that she wasn't supposed to get treatment if she went.
The facility was sued.
Hospitals and facilities have hipa and other laws because.... shit happens, and people sue them. It might seem unfair, but just think about the nurses.
A single act of compassion can cost us our license. If we say -one thing- without expressed permission, we loose our license. We clean someones bottom, and they are having a bad day? We could spend 5 years in prison for elder abuse and loose our license. If say, you ask your nurse about your sickness, and she gives an answer that turns out to be wrong? Sued. Loose license.
The real problem is, there's to many laws protecting the patient. I've had to refuse admittance before. It sucks, but we have to do it.