Topic: Validation Error

[rocknrolla]

Hiya!

A friend of mine returned back to E and was trying to make amendments to her profile. She was changing her email address but instead of "heremailadress@yahoo.co.uk", she typed in "heremailaddress@yahoo.com" (quoting an example, of course) - now she can't log back in as her email needs to be validated again - and since she mucked it up she's not getting the validation email. Is there anybody in admin I can PM her actual email address/username to so they can make the proper amendments and resend her the validation email - or is there any email address where she can address the admin herself and get this all sorted?

Many thanks for your assistance.

[Trieste]

Actually, we can't take the validation information from you. What she can do is email one of our staff members on the staff page from her new email address, with her username. We can verify her from there.

[rocknrolla]

Cheers - I've conveyed her the message and she should be getting in touch soon. Many thanks.