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Elliquiy sometimes just shows up as a blank page in my browser.

Started by Rinzler, July 16, 2023, 10:38:51 AM

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Rinzler

Basically, what it says on the tin: I'll visit the site only to be confronted by a blank page. I generally use Firefox, but if I test it with Edge, the same thing happens. Anyway, it happened again today. Any idea what's causing it?

I checked Firefox's inspector when the blank page came up, and all it offers is this piece of empty HTML:

<html>
<head></head>
<body></body>
</html>

The console says the page is in quirks mode. Dunno if that means anything or not.

Down For Everyone or Just Me says the site is up.

It's funny. It's like the site is there, but all the content has disappeared. Any idea what's causing this? Browser problem? IP problem? Veks doing some site maintenance?


PS: I should add that when it happened before, I tried clearing the browser cache but it had no effect.
PPS: Also, I've only seen - as far as I can recall - this happen on Elliquiy and not on any other site.

MrAlanNH

It happens for me every so often as well. It happened this morning for me too.  Checked different browsers and different computers; blank page in all instances.

I've found that if it doesn't clear after few minutes trying to refresh it, I have to just leave it for a few hours or until the next day and it'll show up like normal again.

Vekseid

When this happens, in the inspector, go to the networking tab.

There should be a GET request for the page itself (so not some image, css, or javascript file)

Looking at the response headers, they should be pretty much:


HTTP/2 200 OK
server: nginx
date: Tue, 18 Jul 2023 02:05:26 GMT
content-type: text/html; charset=UTF-8
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-xss-protection: 1
x-content-type-options: nosniff
pragma: no-cache
cache-control: private
expires: Mon, 26 Jul 1997 05:00:00 GMT
last-modified: Tue, 18 Jul 2023 02:05:26 GMT
strict-transport-security: max-age=63072000; includeSubDomains; preload
x-frame-options: DENY
x-content-type-options: nosniff
content-encoding: gzip
X-Firefox-Spdy: h2


With only the date varying.

If it doesn't look like this you may have a more or less serious problem.

If it does look like this, it may be on my end. Let me know with the exact timestamp (the date and last-modified above) when this occurred, and I can investigate that point in the logs.

The site gets millions of requests each day so narrowing it down to the second like this is very helpful.

Rinzler

Okay - I've saved your post, and should it happen again I'll consult it and get back to you.