I see. Try this then, turn off your data connection, restart your phone and turn your data connection back on. To restart your phone, click and hold the power button until a menu pops up, in the list of options, there should be a restart or reboot option along with a power off option. Your phone will power and turn itself back on. To turn off your data connection, go to settings and locate mobile networks, then tap data connection and choose the off option. Once your restart or reboot your phone, go to settings, mobile networks, data connection and turn it back on.