This is related to a post that I made yesterday about an ad that pops up in facebook/farmville that we can't get rid of and ultimately turns the computer screen black.
This seems to only occur on facebook and farmville, but all indications that we can see is that it is not part of either site. Again, we may be wrong, but it appears to be a google double-click ad (A virus??) and the suggestions that we have found on the net have been ineffective. AVG 2015 and malware bytes have been unable to detect anything and have been updated and run several times.
This does not seem to happen anywhere else, but we need some solution on how to remove it. anyone have any suggestions?
Note: Malwarebytes is very difficult for the visually disabled/blind to use and has little accessibility in it's design... bt we're working with it as best as we can... so, any help would be greatly appreciated.