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Author Topic: New Router Help?  (Read 336 times)

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Offline GnothiSeautonTopic starter

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New Router Help?
« on: June 13, 2015, 06:43:40 PM »
First and foremost I suck at technology.

I got a new router today to replace my old one.  The old one was working, but was old and having issues with stability when concerning connections.

Pulled the router out of the box. Hooked up the cable to it. Hooked up the power cord to it. Came in and everything. Connected my computer to it, put in the password and everything. According to the guide, that's all I had to do...

Except I can't connect to  the internet. Wirelessly or through the ethernet. Says limited. I hit the diagnostic thing from my windows 8 and it said "the remote device or resource won't accept the connection". Chrome is telling me connection refused. Connected it through the IP address and was immediately lost.

Any tips or tricks to get it working?  Waiting to hear back from Comcast.

Offline The Dark Raven

Re: New Router Help?
« Reply #1 on: June 13, 2015, 08:08:14 PM »
Hubs says it may be a Comcast thing, that they may be tying the MAC address of the router to your service.

Offline GnothiSeautonTopic starter

  • The Baddest Bitch in All the Realm. Mother of The Bieber. Defender of the Brotherfucking Faith. Captain of the Raven. Queen of Gilea. Lover of all things Kenneth Parcell and Lucielle Bluth.
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Re: New Router Help?
« Reply #2 on: June 14, 2015, 10:51:35 AM »
The issue has been resolved. After waiting for Comcast to call all night, it is finally working after they sent a signal to it and was manually authorized via their website.

Thanks for all the help everyone!