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Author Topic: Phantom Message  (Read 942 times)

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Offline Michael CorvusTopic starter

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Phantom Message
« on: June 04, 2014, 11:43:00 pm »
I have a notification at the top of my page indicating that I have 1 new message, however when I click on the message, which it then shows me I have 1 message under Labels, there is nothing there (and I have no labels set up). I'm at a loss and I'm not sure if I actually have an irretrievable message from someone or if it's just a glitch. Any help would be most appreciated.

Thanks
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Offline Oreo

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Re: Phantom Message
« Reply #1 on: June 05, 2014, 12:54:46 am »
This is a glitch that happens every now and then. It should fix itself in a few hours.
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Offline Michael CorvusTopic starter

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Re: Phantom Message
« Reply #2 on: June 05, 2014, 01:34:07 am »
It's been this way for a few days now, but I will wait longer to see what happens.
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Offline Blythe

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Re: Phantom Message
« Reply #3 on: June 05, 2014, 01:36:28 am »
I've had this happen before, I think. Sometimes receiving a new PM (unfortunately, sending one to myself didn't work; it had to be from someone else) can get the "phantom" PM notification to go away.
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Offline Michael CorvusTopic starter

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Re: Phantom Message
« Reply #4 on: June 05, 2014, 02:09:05 am »
Hmm.. Well, I've been PMing with others and receiving them just fine, still this message notification persists. When I go to the "labels" section, there is a label there called "1", but when I click on it, nothing happens and the status indicates that I have no messages, yet the red "1 of which is new" remains at the top of the page. It's really weird.
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Offline Drake Valentine

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Re: Phantom Message
« Reply #5 on: June 05, 2014, 02:24:59 am »
Had this issue, in fact I thought this was my topic cause I believe I did one with similar title.

My solution. Clear cookies and cache, be sure to restart browser. If that does not solve it, then I dunno.

Or PM yourself in hopes of knocking it out.

Or keep waiting a 'few' hours. I am sure it will sort itself out.
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Offline Oreo

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Re: Phantom Message
« Reply #6 on: June 05, 2014, 02:37:36 am »
I recall trying all of the above too when it happened to me.
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Offline Michael CorvusTopic starter

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Re: Phantom Message
« Reply #7 on: June 05, 2014, 04:27:09 am »
I cleared the cache and cookies, as suggested, and then restarted my browser. I also PM'd myself. I got the PM just fine. No luck on clearing the "phantom" message.. Thanks for trying though.
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Offline Drake Valentine

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Re: Phantom Message
« Reply #8 on: June 05, 2014, 05:03:23 am »
Sign out and back in? That is last I can think of.
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Offline Michael CorvusTopic starter

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Re: Phantom Message
« Reply #9 on: June 05, 2014, 05:02:11 pm »
Yeah, I had already done that several times. Thanks for trying though. :)
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Offline Drake Valentine

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Re: Phantom Message
« Reply #10 on: June 05, 2014, 08:03:46 pm »
Try changing your message preferences? Set it to something else then set it back, after saving it and re-saving it? 
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