Topic: Phantom Message

[Michael Corvus]

I have a notification at the top of my page indicating that I have 1 new message, however when I click on the message, which it then shows me I have 1 message under Labels, there is nothing there (and I have no labels set up). I'm at a loss and I'm not sure if I actually have an irretrievable message from someone or if it's just a glitch. Any help would be most appreciated.

Thanks

[Oreo]

This is a glitch that happens every now and then. It should fix itself in a few hours.

[Michael Corvus]

It's been this way for a few days now, but I will wait longer to see what happens.

[Bly]

I've had this happen before, I think. Sometimes receiving a new PM (unfortunately, sending one to myself didn't work; it had to be from someone else) can get the "phantom" PM notification to go away.

[Michael Corvus]

Hmm.. Well, I've been PMing with others and receiving them just fine, still this message notification persists. When I go to the "labels" section, there is a label there called "1", but when I click on it, nothing happens and the status indicates that I have no messages, yet the red "1 of which is new" remains at the top of the page. It's really weird.

[Drake Valentine]

Had this issue, in fact I thought this was my topic cause I believe I did one with similar title.

My solution. Clear cookies and cache, be sure to restart browser. If that does not solve it, then I dunno.

Or PM yourself in hopes of knocking it out.

Or keep waiting a 'few' hours. I am sure it will sort itself out.

[Oreo]

I recall trying all of the above too when it happened to me.

[Michael Corvus]

I cleared the cache and cookies, as suggested, and then restarted my browser. I also PM'd myself. I got the PM just fine. No luck on clearing the "phantom" message.. Thanks for trying though.

[Drake Valentine]

Sign out and back in? That is last I can think of.

[Michael Corvus]

Yeah, I had already done that several times. Thanks for trying though. :)

[Drake Valentine]

Try changing your message preferences? Set it to something else then set it back, after saving it and re-saving it?