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Author Topic: Mumble malfunction  (Read 707 times)

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Offline RogueTopic starter

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Mumble malfunction
« on: October 12, 2013, 10:02:16 AM »
I signed onto mumble for the first time last night and while attempting to fix an overlay issue (following the instructions wasn't working so I was restarting mumble) I found myself unable to log back in to the E server. Specifically in the popup it says: Wrong certificate or password for registered user. If you are certain this user is protected by a password please retry. Otherwise abort and check your certificate and user name.

In the log it says:  Server connection rejected: Wrong certificate or password.

The last attempt to log in was 10:53:44 CST. And I can e-mail the cert to staff if that's what's needed to fix it.

Attempts to use the E password fail. I suspect it has something to do with me changing my certificate after I registered. Is there anyway to fix this?

Also, yes I've tried turning it on and off again, attempting to find the old certificate (which had been a randomized one which is why I ended up switching certs), resetting all the settings in mumble to default, and reinstalling.
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Offline Silver

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Re: Mumble malfunction
« Reply #1 on: October 12, 2013, 10:34:19 AM »
I believe that if you cannot find the old certificate that you will have to get a new one and register under a new name, I might be wrong but I believe it was something that happened to Sabby as well in the beginning of the year. Please someone correct me if I am wrong.
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Offline RogueTopic starter

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Re: Mumble malfunction
« Reply #2 on: October 12, 2013, 10:37:58 AM »
hmmmmm..... * goes to experiment*

Edit: Thanks Silver! :)

Edit 2: Staff still has to reapprove me but hey. I'm in the silent lobby.
« Last Edit: October 12, 2013, 10:41:45 AM by Rogue of TimeyWimey Stuff »
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Offline Silver

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Re: Mumble malfunction
« Reply #3 on: October 12, 2013, 10:39:56 AM »
Did that help out at all?
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Offline RogueTopic starter

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Re: Mumble malfunction
« Reply #4 on: October 12, 2013, 10:52:09 AM »
Just waiting on Staff approval. I'm in. :)
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Offline Silver

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Re: Mumble malfunction
« Reply #5 on: October 12, 2013, 10:54:57 AM »
*nods*

That's the thing about certificates, they will bind to only one name, meaning if you lose it you are SOL. Why when I joined mumble in the beginning of the year I saved mine to my computer and emailed a copy to myself for safe keeping, which came in handy when I got my laptop to switch everything over. This time I would save the certificate just in case anything happens again so you will not have to do another name change.
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Offline RogueTopic starter

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Re: Mumble malfunction
« Reply #6 on: October 12, 2013, 10:56:51 AM »
I have the new cert saved already thanks. I just didn't realize about the old one. >.<
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Offline Lady Lunarius

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Re: Mumble malfunction
« Reply #7 on: October 20, 2013, 10:17:08 PM »
I'm having issues with it now. I can't seem to get it to work at all and I had the exact problem you are. New Cert and everything but that box still pops up. I don't have my old cert either.

Eh I just shortened to LadyLuna and it let me in...bleh
« Last Edit: October 20, 2013, 10:20:32 PM by Lady Lunarius »
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Offline RogueTopic starter

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Re: Mumble malfunction
« Reply #8 on: October 20, 2013, 10:19:41 PM »
Quote from: Lady Lunarius on October 20, 2013, 10:17:08 PM
I'm having issues with it now. I can't seem to get it to work at all and I had the exact problem you are. New Cert and everything but that box still pops up. I don't have my old cert either.

Silver's recommendation of using a different user name worked. (I'm now just Rogue of Time on Mumble)
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Offline Lady Lunarius

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Re: Mumble malfunction
« Reply #9 on: October 20, 2013, 10:20:57 PM »
Quote from: Rogue of TimeyWimey Stuff on October 20, 2013, 10:19:41 PM
Silver's recommendation of using a different user name worked. (I'm now just Rogue of Time on Mumble)

Yeah I did that. T_T Sad Panda but well at least I am on..
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