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Not sure. He'll be able to get home and access his laptop soon, so he should be able to check in and provide better/more accurate info about his problem.
I'm somehow on again after once more clicking the white banner. Hopefully it'll be okay now...
Google's public DNS has our new ip address already (well, had it last night).Most people that have issues that can't/don't want to use Google's DNS or hostfile fixes should have their issues resolved in the next few hours.