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Author Topic: Notification Email Lag Time  (Read 1550 times)

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Offline Ravensahnk

Re: Notification Email Lag Time
« Reply #25 on: August 08, 2013, 02:33:29 AM »
I had this issue a year or two ago with this website and Gmail.  Google for some reason is just a pain in the ass (but I'm stubborn and enjoy it), I haven't received anything since late Tuesday Evening.  I did manage to get only one email from the morning on Wednesday, but that was only perhaps a few minutes ago after refreshing it constantly.  I have checked my notifications and the count is up to approximately five emails unaccounted for.  :\  It's frustrating, and I did file a claim ticket with Google and E is on my white list and Circles, however nothing is still showing up, and I did just check my Spam box as well and nothing.

Offline Vekseid

Re: Notification Email Lag Time
« Reply #26 on: August 08, 2013, 12:18:55 PM »
More mail seems to be getting through now, but the current backlog stands at 1811 mails for gmail and it's basically random whose get retried during the small windows in which gmail accepts.

I'm going to temporarily disable all notifications for members who use gmail so that people who are registering, resetting passwords, etc. can get mails. Please refrain from re-enabling them until I give the okay.

Offline Vekseid

Re: Notification Email Lag Time
« Reply #27 on: August 08, 2013, 01:11:07 PM »
Should probably note 'cuz it's not obvious

There were still ~1800 affected mails in the queue when I turned off notifications for gmail users. So if you've got one of those 1800 you're still going to get that, eventually (has sent about a hundred of them so far).

Offline Ember Star

Re: Notification Email Lag Time
« Reply #28 on: August 08, 2013, 01:12:46 PM »
I'm still getting notifications

Offline AurelieCatena

Re: Notification Email Lag Time
« Reply #29 on: August 09, 2013, 08:06:35 AM »
Notifications have been random and with long delay since at least yesterday. I am on Gmail too. I hope this will soon be solved as I use the notifications a lot.

Offline Oniya

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Re: Notification Email Lag Time
« Reply #30 on: August 09, 2013, 08:48:23 AM »
Veks has turned off notifications to gmail for a bit, to allow the backlog to go down and to give new sign-ups a fighting chance of getting their verification email.  There will be an announcement when they can be turned back on.

Offline Vekseid

Re: Notification Email Lag Time
« Reply #31 on: August 09, 2013, 05:43:09 PM »
Oh fuck.

Spamhaus has dropped the entire /18 we belong to into their sbl.

That explains what is going on, at least.

Offline steelsmiter

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Re: Notification Email Lag Time
« Reply #32 on: August 09, 2013, 05:44:52 PM »
is there anything individual users can do at that point?

Offline Oniya

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Re: Notification Email Lag Time
« Reply #33 on: August 09, 2013, 05:45:03 PM »
sbl = Spam BlackList, I presume?

What's a /18?

Online Oreo

Re: Notification Email Lag Time
« Reply #34 on: August 09, 2013, 06:26:21 PM »
sbl = Spam BlackList, I presume?

What's a /18?
I am assuming the 1800 held/missing emails mentioned above.

Offline shooter6806

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Re: Notification Email Lag Time
« Reply #35 on: August 09, 2013, 06:44:06 PM »
Just fyi I got 2 email notifications today (yes, on gmail) about PMs from another member, but the PMs don't appear on my PM inbox. 

Offline Geraint

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Re: Notification Email Lag Time
« Reply #36 on: August 09, 2013, 11:09:39 PM »
sbl = Spam BlackList, I presume?

What's a /18?

It's a bit over 16,000 IP addresses in CIDR notation, a lot of territory.

In this case it's
174.34.128.0/18
which is everything from
174.34.128.0 to
174.34.191.255
« Last Edit: August 10, 2013, 12:10:58 AM by Geraint »

Offline Vekseid

Re: Notification Email Lag Time
« Reply #37 on: August 09, 2013, 11:15:05 PM »
Just fyi I got 2 email notifications today (yes, on gmail) about PMs from another member, but the PMs don't appear on my PM inbox.

They'd have been delayed by nearly a day at this point, you probably already read the pms?

Offline Geil

Re: Notification Email Lag Time
« Reply #38 on: August 11, 2013, 02:02:21 AM »
I'd heard there were delays so hadn't been worrying too much about it, but I've just checked my mail logs and I haven't had anything from E for almost exactly two days (Aug  9 07:45:28 BST) and I don't use gmail. I have at least two or three chat threads on notify so I know at the very least there should have been some activity e-mailed to me overnight both nights.

(Where I can control it I have others' spam filtering turned off and just use my own Bayesian filter locally. Ah, but stuff from E doesn't even go through that filter.)
« Last Edit: August 11, 2013, 02:05:09 AM by Geil »

Offline Ravensahnk

Re: Notification Email Lag Time
« Reply #39 on: August 11, 2013, 02:07:39 AM »
Geil, Veks actually disabled email notification for a few days, in a previous post in this thread (or it may be in the "Well Fuck" post he made a day or so ago) but they are disabled and he said to give it a couple of days before enabling them.  I hadn't received anything over the past couple of days and then suddenly yesterday I started to receive emails about posts that had been made on Tuesday or Wednesday.  I would wait until Sunday Evening at the latest before setting up emails again.  Unless Veks says otherwise.

Offline Geil

Re: Notification Email Lag Time
« Reply #40 on: August 11, 2013, 02:19:23 AM »
Ah, sorry. I misunderstood. I thought they'd only been completely disabled for those going to gmail accounts.

Offline Vekseid

Re: Notification Email Lag Time
« Reply #41 on: August 11, 2013, 05:10:50 AM »
Mail providers don't like to see huge spikes in mail traffic. We'd been pushing a thousand emails an hour.

Offline Beguile's Mistress

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Re: Notification Email Lag Time
« Reply #42 on: August 11, 2013, 10:17:56 AM »
Too bad their algorithms can't factor in the number of users on a site when they look at those numbers and see we are a busy place as far as posting goes.  Knowing the type of site we are would be a with interpreting the traffic, too, since all of it is intrasite to begin with.

Offline swedeboy

Re: Notification Email Lag Time
« Reply #43 on: August 11, 2013, 12:25:14 PM »
I was going to start a new thread which is kind of related to this issue but I thought it would be better to just bring it up here.

Well, my notification settings keep getting changed all by themselves! I request notifications by email for PMs and Topic Replies, and today, I noticed they were changed to 'NEVER.' So I fixed the issue and got notifications back in my email. And a few hours later, I again stopped getting notifications and I went to the Account Settings and the settings were again changed to 'Never.'

Any idea what is wrong?

Offline KarmaTopic starter

Re: Notification Email Lag Time
« Reply #44 on: August 11, 2013, 12:32:40 PM »
Read the whole thread.

Offline Rogue

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Re: Notification Email Lag Time
« Reply #45 on: August 11, 2013, 12:49:16 PM »