Hello out there.
I hope that someone might be able to help me find a solution to this problem, although I seem to always get the unsolvable issues... why me!
Ok, a bit of information everyone will need to know.
1. I am running a dinosaur laptop with Windows XP. Upgrading to a newer operating system is not an option.
2. I am using Internet Explorer 8, and again, updating is not an option.
3. Due to a screen reader (Yes, I'm blind), switching to either Firefox or Google Chrome is an option. I tried that and it took a repair tech 3 days over 3 weeks to get the dinosaur laptop to work again.
This started about a month ago, after I did a delete Temporary Internet Files, including cookies. At that time, one of the websites that I frequent fairly regularly and that requires that the computer be verified as belonging to ME dropped the verification system on me. This sight is a bank, FYI.
The verification was expected; I have to go through this process everytime I clear out my temps. What wasn't expected was that IE 8 would have kittens over the site and tell me "Internet Explorer has incountered a problem with this site and must be shut down."
Alternatively, I get an option to try to go back to the verification page, but that just locks IE 8 down and I have to restart the system.
This does generate an error report, and I fianlly got a look at the page itself today. the gest is that the page is being blocked due to a security certificate error... I assume that this is the problem that IE encountered before shutting down.
So... does anyone know how to either resolve the security certification error, or bypass it? I cannot access my account without going through this verification process and I have managed to stump every "expert" that the bank has. Again, the day before I cleared my cookies, I had gone to the site without difficulty. The same day that I deleted the cookies, everything happened. I CAN go to any other website that is in my favorites, pulled up on random searches and that I've been linked to. The system has been thoroughly searched and cleaned of anything that even hints at malware or spyware and I REALLY need to get this fixed. The Microsnot community information is nearly all in technese, which I barely can say "Help" in...