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Author Topic: PMs Being Eaten  (Read 600 times)

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Offline JosiettaTopic starter

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PMs Being Eaten
« on: May 24, 2013, 03:20:59 PM »
I was moving some PMs from one folder into another to consolidate and after I deleted the empty folder everything that was in that folder (which should have been in the new one by then as the old one was confirmed as empty) was gone. Eaten.  As was another load of PMs another folder that I wasn't even moving around (that folder is still there but empty now).

Its no huge deal as I confirmed with others that they have the info I lost, but I thought I should bring it up here.  I dunno if its something I did or if the PM gremlin got hungry and just decided to nom on my stuff.

Offline Saffron

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Re: PMs Being Eaten
« Reply #1 on: May 24, 2013, 04:55:36 PM »
Do you have your PMs in conversation view? It's known to be problematic for deleting. Actually, so is deleting folders. =/

Offline JosiettaTopic starter

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Re: PMs Being Eaten
« Reply #2 on: May 24, 2013, 04:59:56 PM »
Yeah I have it in conversation view :/

I thought there was an issue before about deleting or adding or some such but thought that had been fixed. I reckon it hasn't!  :-[

Ah well.. I'll be leaving things as is. I'm just glad I didn't lose the majorly important stuff I couldn't get back.

Offline Lord Mayerling

Re: PMs Being Eaten
« Reply #3 on: May 24, 2013, 05:37:53 PM »
I've had this issue before, and Veks was able to restore what had gone missing. He might be able to help you?

To clarify: everything was restored, and then I had to delete things again...more carefully this time.

Offline Formless

Re: PMs Being Eaten
« Reply #4 on: May 24, 2013, 05:54:12 PM »
Say what now ...?

I can haz folders for PMs?????

Offline Saffron

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Re: PMs Being Eaten
« Reply #5 on: May 24, 2013, 05:55:34 PM »
Say what now ...?

I can haz folders for PMs?????
You can find a Tutorial for how to use them here.

Offline Beguile's Mistress

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Re: PMs Being Eaten
« Reply #6 on: May 24, 2013, 05:55:38 PM »
You can.  We call them labels. ;D

Offline Formless

Re: PMs Being Eaten
« Reply #7 on: May 24, 2013, 06:08:48 PM »
You can find a Tutorial for how to use them here.

Thank you , Saffron!

You can.  We call them labels. ;D

I'll be damned I never even touched that feature.  ::)

Offline Sarena

Re: PMs Being Eaten
« Reply #8 on: May 24, 2013, 08:30:35 PM »

I'll be damned I never even touched that feature.  ::)

It's always good to touch the features.  They like it when you do.

Offline Vekseid

Re: PMs Being Eaten
« Reply #9 on: May 24, 2013, 09:01:16 PM »
Deleting pms in conversation mode is supposed to be fixed.

Deleting labels is a fundamentally dangerous operation as there is no normalization to them.

Offline JosiettaTopic starter

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Re: PMs Being Eaten
« Reply #10 on: May 25, 2013, 11:29:12 AM »
Like I said.. I thought you might've wanted a heads up on it from my end.  If I could get them restored that'd be awesome but its not a big deal if its too much trouble.

Offline Vekseid

Re: PMs Being Eaten
« Reply #11 on: May 25, 2013, 09:40:22 PM »
Done.

I have tried to warn people repeatedly about this, but whatever you do, never, ever delete a label. Renaming should be fine, but deleting is a very bad idea.

Offline JosiettaTopic starter

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Re: PMs Being Eaten
« Reply #12 on: May 25, 2013, 09:55:11 PM »
Thank you Veks hon. I will keep this in mind and spread the word as necessary. Especially to my mentees who ask about PM labels and such.