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Author Topic: Old Laptop with XP installed but no recovery disk  (Read 1070 times)

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Offline JosiettaTopic starter

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Old Laptop with XP installed but no recovery disk
« on: November 09, 2012, 04:09:16 pm »
I think my cousin may have a virus from watching "bootlegged" movies from disks on the computer. Now it won't even load windows. It pops up with:

"Windows xp could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM"

I'm not a computer guru at all. I can do simple system restores with the recovery disk and thats about it. I amgood at following direction however.   Anyone have any clue how i can repair this without having to pay for a disk? I've tried running a diagnostic but it says there is no diagnostic utility partition and that you have to insert the "Dell Drivers and Utilities" CD, which I'm sure they don't have any longer. >.<

Any hope to fix this? Or are they S.O.L without a disk?

Offline Saffron

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Re: Old Laptop with XP installed but no recovery disk
« Reply #1 on: November 09, 2012, 04:12:50 pm »
On the Bottom of your laptop there should be a sticker with your 'Microsoft Product Key' for Windows. It should say 'Proof of License' on the sticker, the key you want is a combination of numbers and letters separated out by dashes. You can download a copy of windows and put it on a jump drive (or burn it to a disc), then re-install windows from said jump drive/disc, using your legitimate product key to validate.
« Last Edit: November 09, 2012, 04:15:10 pm by Saffron »