Sooooooooooooooo incredibly slimy.
Company "embeds" debt collection agents in with hospitals, not telling people that they are debt collection agents (they appear to be hospital employees), and in some cases, were so agressive in trying to collect debts that people left the hospital without getting potentially life savig treatements.
This is what caught my eye, specifically in the story: The report said Accretive, in a search for collection targets, identified pregnant women in delivery as so concerned with getting treatment that they "were most vulnerable in getting a pre-balance paid." As one Accretive employee wrote, "We know there is more out there. OB is probably going to help us a lot."
"We need to get cracking on labor and delivery," a Fairview employee responded in an email. "There is a good chunk to be collected there, and we just haven't had the time and manpower to get it done."
Just.. sooooooo MAD.