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Author Topic: Troubleshooting thread  (Read 63374 times)

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Online Brittlby

Re: Troubleshooting thread
« Reply #75 on: June 12, 2017, 10:05:59 PM »
At the main forum page, it does not wrap appropriately on the mobile due to the "lords", "ladies", "centurion","genie", etc line. So it pushes the main body of the forums over into the left side 

Offline Summerlily

Re: Troubleshooting thread
« Reply #76 on: May 07, 2018, 05:44:17 PM »
When I do the "/ignore (person)" in SB it keeps making the entire shoutbox blank. It will refresh and show the text of everyone but the ignored person but then a few seconds later it will go completely blank. Has anyone else had this issue? Is there a fix that anyone is aware of?

Also what is the command to unignore so I can test to make sure that it is simply that same function that is causing the issue?
« Last Edit: May 07, 2018, 05:46:42 PM by Summerlily »

Offline Gypsy

Re: Troubleshooting thread
« Reply #77 on: May 07, 2018, 07:23:15 PM »
Are you using the fullscreen shoutbox?  I can tell you how to unignore someone there.

From the fullscreen shoutbox, make sure you have the list of online users up on the right (you can bring it up by clicking the little people icon in the lower right).

Click on the person's name you're ignoring.  Beneath their name is a list of choices.  Click on Ignore/Accept and that will either make them ignored, or remove the ignored status.


Offline FaerieLand

Re: Troubleshooting thread
« Reply #78 on: May 12, 2018, 03:55:57 AM »
For the life of me... I can't figure out how to change my profile picture.

I have looked everywhere for a help board on this and I can't find any help at all. So, I apologize if I am asking in the wrong thread.

I go to forum profile and I select an avatar from my pc, and it says error. I have tried resizing it and everything, but still it doesn't change my picture.

I have even uploaded to the Wiki, both the original size and a smaller size and nothing works. I am so frustrated! :(

Online AmberStarfire

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Re: Troubleshooting thread
« Reply #79 on: May 12, 2018, 06:15:34 AM »
Hi FaerieLand,

I'm sorry to hear you've been having trouble with this.

You do it by going to profile > modify profile > forum profile. Then where it says 'Personalized picture' you select 'upload picture'. On browse, you select the file. Then at the bottom of the page, you select 'change profile'. An avatar image needs to be a maximum of 200px tall and 150px wide. If it's larger than that, you'll get an error. The image size could be why you've been getting one.

Offline Gypsy

Re: Troubleshooting thread
« Reply #80 on: May 12, 2018, 06:27:50 AM »
FaerieLand,

If you'd like to send me a link to the image you uploaded on the Wiki, I can take a look at it and see if I can help.  :-)

Online AmberStarfire

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Re: Troubleshooting thread
« Reply #81 on: May 12, 2018, 07:27:01 AM »
I take it that it's this one?

It looks like avatar size is the problem. Try this one (it's resized).

Offline FaerieLand

Re: Troubleshooting thread
« Reply #82 on: May 12, 2018, 11:11:10 AM »
Thank you so much <3

I didn't realize I had to make it even smaller!

Offline Naiah

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Re: Troubleshooting thread
« Reply #83 on: May 18, 2018, 02:17:37 AM »
I have been having issues with line breaks, like here:
I tried doing two lines between each and it is all scrunched together right under each other O.o
Not a big deal, just thought I would mention it.

Offline Bryce

Re: Troubleshooting thread
« Reply #84 on: May 18, 2018, 04:10:39 PM »
O.o