Anyone else having this issue?

[DemonessOfDeathValley]

Since the error messages are explicitly about signal strength, the problem is most likely to do with the radio waves getting from the router to your devices.

If I’m right, then your devices will be fine when you’re in the same room as the router, and if you have a connection failure, then you can fix it by standing close to the router and waiting for a few moments. You’ll also have less than three bars on the WiFi symbol on your device when you’re having problems.

The first thing to do is to check if my predictions are accurate. If those predictions are accurate, then you have two basic options:
- Buy a WiFi extender, and install it in a room somewhere between the router and the room(s) where your devices don’t work.
- Pay an expert to do a network design for you.

I tried this. I tried this even when the internet company Technicians were present. It changed nothing. The apps would not work. I got the same error messages about signal strength.No matter what room I'm in, the one with router or the others without the router, the connection is the same. I have the same amount of bars.

Silly question but did you try a hard reset of your router? I mean way way way back, when tech schools taught Dos, our first lesson was always try turning it off and on again.

I did. That's always the first thing I try. I go through all the trouble shooting stuff. Resetting the router, turning my devices off and back on. Clearing caches, etc...

[BlueOrange]

How many bars is ‘the same amount’?

[DemonessOfDeathValley]

How many bars is ‘the same amount’?

For both devices, the WiFi symbol is full.

[Vekseid]

Did they test the wireless strength with their own wireless devices present at your place?

[DemonessOfDeathValley]

Did they test the wireless strength with their own wireless devices present at your place?

They showed me the supposed signal strength on their company tablets. Then one Technician opened Hulu on their personal phone but not with our WiFi. They used their own data. But both Technicians kept showing me the signal on their company tablets even as it kept dropping out and disconnecting on my devices. And one would say "Yeeeeah it's showing connected". And they'd tell me they had done all they could do.

[BlueOrange]

For both devices, the WiFi symbol is full.

It’s not a signal issue. As you already know, this is going to be hard to fix.

Next step is to connect to the router using a cable (instead of WiFi) and see if you have the same problems.

[DemonessOfDeathValley]

It’s not a signal issue. As you already know, this is going to be hard to fix.

Next step is to connect to the router using a cable (instead of WiFi) and see if you have the same problems.

The desk top has the same issue. It's connected to the router.

[BlueOrange]

The desk top has the same issue. It's connected to the router.

OK, you need to say that to your service provider (make sure they know it's connected using a cable), and tell them that when their technicians came over, the technicians used their mobile data and didn't use your WiFi.

If that doesn't work, change providers.

[Oniya]

If that doesn't work, change providers.

At the very least, threaten to change providers. 

[DemonessOfDeathValley]

OK, you need to say that to your service provider (make sure they know it's connected using a cable), and tell them that when their technicians came over, the technicians used their mobile data and didn't use your WiFi.

If that doesn't work, change providers.

At the very least, threaten to change providers. 

This is why I've been so utterly frustrated. Nothing has fixed it, it's across multiple devices and our internet company keeps acting as if they're so diligent and so perfect.

Yes I will definitely be contacting them again tomorrow.

Hopefully I will have a better update.

[BlueOrange]

That’s why it’s important to mention the desktop is connected by cable. It rules out a whole bunch of possible explanations. The only remaining explanations are their equipment and their service.

[DemonessOfDeathValley]

That’s why it’s important to mention the desktop is connected by cable. It rules out a whole bunch of possible explanations. The only remaining explanations are their equipment and their service.

Thank you. I will make sure I tell them about the desk top in future.  This is the first time I've experienced anything like this.

Update: As of 7:02 am this morning all three apps have suddenly started working again. I have no idea why. However! If this issue happens again, I will be explaining it to my internet company.

Thank you to everyone who has helped. I appreciate you all taking the time.

[Greenthorn]

Thank you. I will make sure I tell them about the desk top in future.  This is the first time I've experienced anything like this.

Update: As of 7:02 am this morning all three apps have suddenly started working again. I have no idea why. However! If this issue happens again, I will be explaining it to my internet company.

Thank you to everyone who has helped. I appreciate you all taking the time.

See my first or second reply. Someone told me it had something to do with the towers or whatever, which makes it a temporary problem. Told you I had the same thing happen and it drove me nuts  ;D ;)

[DemonessOfDeathValley]

See my first or second reply. Someone told me it had something to do with the towers or whatever, which makes it a temporary problem. Told you I had the same thing happen and it drove me nuts  ;D ;)

You did and there was that night when all this first started that Hulu came back for about an hour and a half (I watched 9-1-1 and an episode of Bob's Burgers) but then the problem happened again. I wondered if it would just spontaneously come back.

I'm not looking this proverbial gift horse in the mouth. I'm going to enjoy it while I can and report any issues if needs be.

[Dingo]

Since the problem disappeared for now I hope you can enjoy the situation.

I am far from an expert, but I live in an apartment building and suddenly my WiFi (already very shitty but that's due to building construction) got even more shitty. So I installed a free WiFi Analyzer on my phone and actually discovered the problem (and fixed it). My router is having a really high signal strength but using a very small number of wifi channels. And it turned out that the default of those are also occupied by just about every neighbor.

It took some fiddling on the wireless of my router, but once I moved the channel numbers to a different range, all my wifi troubles (except signal strength) disappeared completely.

There is just one too many neighbor on the similar WiFi channel and from what I understand it works in last in, first out. (Which is why rebooting your devices can also work)

[RedPhoenix]

I’m just happy it is working!

[DemonessOfDeathValley]

I’m just happy it is working!

Me too. :)

[RedPhoenix]

yay! hah seriously i feel like we went on ths journey togehter! :D

[DemonessOfDeathValley]

yay! hah seriously i feel like we went on ths journey togehter! :D

So do I! Sorry for the late reply.